Shipping

SHIPPING INFORMATION 

SERVICE COST NOTES
Standard Shipping    Order arrives 3-7 business days from shipment date. Just like priority shipments, all in stock items ship within 24 hours of order being placed. 
Orders $1-250 $8.95
Orders $251-1000 $16.95
Orders $1001+ $25.95      
3 business days $25.95     

Orders will arrive within 3 business days if the order is placed by 1pm ET. Not available for shipments to P.O. Boxes.

2 business days $35.95

Orders will arrive within 2 business days if the order is placed by 1pm ET. Not available for shipments to P.O. Boxes.

1 business day                                    $65 Orders will arrive within 1 business day if the order is placed by 1pm ET. Not available for shipments to P.O. Boxes.

 

Item Availability & Estimated Arrival Times

  • In-stock items: All in-stock items ship out as soon as we've processed your order, which is typically within 24 hours. Most items should arrive super fast, like within a few days. Some locations (hello Alaska, I'm looking at you!) may take a little longer. 

  • Out of stock items: Most everything on our site should be in stock and ready to ship. Occasionally we've oversold something and we will alert you right away. We do our best to estimate when your item will be back in stock, and we'll notify you if that date changes. Once your item is in stock, we'll ship it out right away! 

  • Drop ship items: Some of the brands we carry are really awesome at shipping directly to our clients if we run low. We'll alert you the day that you order if we need to ship something directly from them to you. If your item is shipping directly from the manufacturer, we'll process your order right away and will update your tracking information as usual. 

  • Customized Items: All customized items have their own timetables. The complexity of the order, seasonal demand, and your delivery location may impact shipping times. Some estimates; Custom Samshields take 5-7 weeks. Tack trunks run approximately 5-8 weeks for completion. DeNiro boots are crafted in 2-8 weeks depending on requested turnaround time. Monogrammed pads, fly masks, blankets, etc that we embroider here in Vero Beach take 1-2 weeks.

  • Questions? Contact our amazing Customer Care Team - we're always happy to help and can't wait to chat about your new goodies!

We're working hard to get your items to you - fast!

We know that when it comes to horses, you might need something in a pinch. That's why we work really hard to process orders multiple times throughout the day. So you might see your order status marked shipped an hour after you place it - it's not a trick!  All in stock items will ship within 24 hours. If any item is not available for immediate shipment, you will be contacted within 24 hours of your order being placed. For questions regarding availability, please call 800-409-1772 or use live chat in the bottom right corner of this page.

We can ship to virtually any address in the world. We are also proud to ship internationally, anywhere you can get mail we can send you goodies!  Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Some items, like tack trunks, have a fixed rate shipping cost. Additional shipping fees may still apply to oversize and bulky products as designated on the item's product page.  

We ship via UPS and United States Postal Service. We select the fastest method for delivery when packing up your order.  If you have a unique delivery address and need one method used over another, just make a note on your order or give us a call, we're happy to accommodate requests!